SIGNS TO FOLLOW LAW ENFORCEMENT GUIDELINES
for BG (Body Guard) App
by Signs To Follow, Inc.
Version 1.3 - Last Updated: 27 October 2025
These Guidelines are a reference for law enforcement officials seeking data from Signs To Follow, Inc.
These Guidelines are not intended for requests for information by or to Signs To Follow, Inc. members, civil litigants, or criminal defendants.
For Emergency Disclosures, please refer to Section 8.
Signs To Follow, Inc. takes the privacy of its members seriously and is committed to protecting their privacy. Please see the Signs To Follow, Inc. website under 'legal' for Signs to Follow, Inc's Privacy Policy.
Signs To Follow, Inc. requires valid and legally binding legal process that is properly served, and completion of a Legal Request Intake Form, before disclosing member data, except in emergencies, where the member has provided consent, or in other circumstances in Signs To Follow Inc's sole discretion and consistent with applicable law.
We review all legal process for authenticity, facial validity, and legal sufficiency (including by ensuring the form of legal process—such as a subpoena, d-order or search warrant—is sufficient under applicable law or under the Electronic Communications Privacy Act to obtain the type of data requested), and Signs To Follow, Inc. reserves the right to object to requests that do not comply with applicable laws or our members' rights.
These Guidelines do not create any obligation or enforceable right against Signs To Follow Inc., nor do these Guidelines constitute legal advice or a waiver of any objection by Signs To Follow, Inc. in any particular circumstance or situation.
Signs To Follow's policies and these Law Enforcement Guidelines may be updated or changed in the future without further notice.
1. About Signs To Follow, Inc.
Signs To Follow, Inc. is a leading technology platform that allows members to help protect themselves and other people while using services and products offered by Signs To Follow, Inc.
Signs To Follow's core offering, the BG mobile application, enables members to share location information, communicate, record/upload videos/photos, and more.
2. Informal Inquiries to Signs To Follow, Inc.
Informal inquiries should be submitted via email to info@signstofollow.com. Law enforcement must also submit a completed, accurate copy of the Signs To Follow, Inc. Inquiry Form to receive a response from Signs To Follow, Inc.
3. Service of Legal Process to Signs To Follow, Inc. and Requirements
Except as otherwise stated in these Law Enforcement Guidelines, Signs To Follow, Inc. generally accepts service of legal process via email to info@signstofollow.com if submitted with a completed Signs To Follow, Inc. Legal Request Intake Form ("Intake Form").
However, for any legal process concerning investigations or enforcement actions related to abortion, reproductive health, gender-affirming care, LGBTQ+ rights, or any other matter that Signs To Follow, Inc. determines in its sole discretion to be a fundamental right of its members, Signs To Follow, Inc. requires personal service on Signs To Follow, Inc. at its California offices located at 2794 Escala Circle, San Diego, CA 92108.
Regardless of the method of service, Signs To Follow, Inc. requires a completed Intake Form for all legal process submitted to Signs To Follow, Inc. The Intake Form is required to be consistent with California Assembly Bill 1242 and also helps Signs To Follow, Inc. ensure it can process and track each law enforcement request.
Please note that all legal process must be:
- In PDF format and assembled in the complete form as issued by the court or competent authority;
Issued on government letterhead or with a caption that identifies the court that issued the process and the case/docket number;
Dated and signed by an attorney or government official (if applicable), or by a judicial officer;
Issued under the authority of a court with jurisdiction over Signs To Follow Inc.; and
Generally, legal process addressed to Signs To Follow, Inc. must be issued by a federal court or a state court in California or Delaware. State law enforcement located outside of California or Delaware typically must domesticate their legal process in California or Delaware. If you believe that legal process issued by a state court located outside of California or Delaware is binding on Signs To Follow, Inc., please identify the legal basis for your position.
Addressed to Signs To Follow, Inc.
All legal process must also identify:
The specific member whose data is being requested. Names alone are generally insufficient. The request must include one or more of the following identifiers:
- Signs To Follow: Phone number or email address associated with the account.
- The specific types of data requested (see below) and the applicable date range for the request;
- The legal basis for the request; and
- How and to whom the responsive data should be produced.
- 4. Information that May Be Available and Legal Process Required
The categories of member information that Signs To Follow, Inc. may have for a particular member depends on which Signs To Follow, Inc. products and services they use.
Please note that Signs To Follow Inc., collects different types of geolocation data. Signs To Follow, Inc. collects two types of location data: raw location data and a data set referred to as "dwell" data. Raw location data reflects a member's location as they were moving, whereas dwell data reflects locations where a member did not move for at least 15-20 minutes and the approximate length of time in such locations.
Absent exigent circumstances or other lawful exceptions, the categories of information that may be available to law enforcement depend upon the service(s) used and the type of legal process submitted, as detailed in the below table:
Subpoena
Basic subscriber information (username, name, address, telephone number, email address, date of account creation, IP logs, method of payment)
Customer support records
Court / 2703(d) Order
Basic subscriber information
Customer support records
Metadata related to services and website usage activity
Billing invoices
Search Warrant
Basic subscriber information
Customer support records
Metadata related to services and website usage activity
Billing invoices
Geolocation data, including raw location data and for Signs To Follow, Inc. also dwell data
Driving event data (Signs To Follow, Inc. only)
Content data, including communications content, user-generated content and other information provided by members, and photos
5. Data Retention
Signs To Follow, Inc. cannot guarantee that it will have any given set of information for any particular member or time period. Signs To Follow, Inc. retains data in accordance with its Privacy Policy.
Signs To Follow, Inc. generally retains location data in the form of dwell data for up to 18 months. Raw location data is retained for approximately 30 days, with the exception of the last place a Tile was recorded.
6. Witness Testimony Requests
Signs To Follow, Inc. provides a Business Record Certification with its productions, which generally eliminates the need for live testimony to authenticate records.
Should you believe that a custodian of records is still necessary to provide testimony, we require domestication of all state subpoenas pursuant to the Uniform Act to Secure the Attendance of a Witness from Without a State in Criminal Proceedings, Cal. Penal Code § 1334, et seq. Signs To Follow, Inc. will not waive service requirements for subpoenas seeking witness testimony nor accept service via electronic means. All subpoenas seeking witness testimony must be personally served on Signs To Follow, Inc. at its California offices.
Signs To Follow, Inc. does not provide expert witness testimony.
7. Preservation Requests
Signs To Follow, Inc. will preserve member data for 90 days upon receipt of a formal preservation request from law enforcement in connection with an official criminal investigation and pending the issuance of a court order or other legal process.
Law enforcement may request one extension of the preservation request for an additional 90 days. If law enforcement agents do not request an extension before the expiration of the initial 90-day preservation period and/or do not serve Signs To Follow, Inc. with compulsory legal process before the expiration of the preservation period, the preserved information will be deleted after the preservation period expires.
It is the responsibility of law enforcement to track the expiration date for a preservation request and notify Signs To Follow, Inc. of any request to extend the preservation period.
Preservation requests must be sent on official law enforcement letterhead, signed by a law enforcement official and must include:
- Required identifiers for the member whose data is requested to be preserved (see Section 3); and
A statement that steps are being taken to obtain a court order or other legal process for the data sought to be preserved.
Preservation requests should be submitted to Signs To Follow, Inc. via email at info@signstofollow.com.
8. Emergency Disclosure Request Procedures
Signs To Follow, Inc. has a process for evaluating requests on an expedited basis where an emergency situation exists involving an imminent threat of death or serious bodily harm to a person.
If law enforcement believes an emergency situation exists, please complete the Signs To Follow, Inc. Emergency Disclosure Request form and submit it to Signs To Follow, Inc. via email at info@signstofollow.com. The subject line of the email should include "Emergency Request." We review these requests on a case-by-case basis.
Please note that we will only review and respond to emergency requests from law enforcement. We will not respond to emergency requests sent to this address by non-law enforcement officials.
Legal | Privacy Policy | Terms | EULA | Law Enforcement | FAQ
9. International Requests
Signs To Follow, Inc. only responds to valid legal process issued by a U.S. governmental entity or court and properly served on Signs To Follow, Inc. in the United States.
Non-U.S. law enforcement seeking information from Signs To Follow, Inc. should appropriately domesticate requests through a U.S. court by working through the appropriate process for international cooperation, such as letters rogatory or a Mutual Legal Assistance Treaty.
10. Member Consent
Signs To Follow, Inc. may disclose member data to law enforcement pursuant to consent from the affected member upon completion and submission of the Signs To Follow, Inc. Consent Release Form.
Likewise, the primary legal guardian of a minor child may provide consent for the release of their minor child's records upon completion and submission of the Signs To Follow, Inc. Minor Consent Release Form.
Consent forms should be submitted via email at Info@signstofollow.com.
11. Member Notice Policy
Signs To Follow's policy is to notify members when we receive legal process seeking their data unless we are prohibited from doing so by law or a court order.
Before disclosing member data, we will make a reasonable effort to notify any affected member by sending a message to their verified email address, with a copy of the legal process.
Signs To Follow, Inc. may, in its sole discretion, shorten or forgo the notice period for emergency situations or exceptional circumstances such as child exploitation cases.
Law enforcement officials who believe that notification would jeopardize an investigation should obtain an appropriate court order that specifically prohibits Signs To Follow, Inc. from notifying any affected members, such as an order issued under 18 U.S.C. § 2705(b). Signs To Follow, Inc. reserves the right to notify affected members of the request where permitted by law, including when a non-disclosure order expires or is not obtained, or when the request appears to be invalid, overbroad, or not legally compliant.
12. Cost Reimbursement
Signs To Follow, Inc. reserves the right to seek reasonable reimbursement costs for responding to law enforcement requests for information.