Privacy Policy

for BG (Body Guard) App

by Signs To Follow, Inc.

Version 1.3 – Last Updated: 28 May 2026

Introduction

This Privacy Policy Version 1.3 explains how Signs To Follow, Inc. (“we,” “our,” or “us”) collects, uses, stores, processes, and protects your information when you use the BG (“Body Guard”) mobile application, related services, websites, conversational AI systems, safety features, cloud services, and associated platforms (collectively, the “Service”).

By using the Service, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information
Name
Email address
Phone number
Account credentials
Subscription and payment-related information
User preferences and settings
Emergency contact information provided by the user

Safety Session and User Content

Depending on how you use the Service, we may collect and store:

Audio recordings
Video recordings
Photographs/images
Text conversations and AI chat interactions
Safety reports and incident details
Uploaded files or evidence
Voice transcripts and conversational interactions

Location and Device Information

We may collect:

GPS and geolocation data
Device identifiers
IP address
Mobile carrier information
Operating system and device model
App version and crash logs
Usage analytics and diagnostics
Network and connectivity information

Metadata

We may collect metadata associated with recordings or sessions, including:

Timestamps
Approximate or precise location
Session duration
Device and sensor information
Technical event logs

How We Use Information

We may use collected information to:

Provide and operate the Service
Authenticate users
Enable safety monitoring and emergency-related features
Support conversational AI interactions
Improve app performance and reliability
Prevent fraud, abuse, or unauthorized access
Process subscriptions and payments
Respond to support requests
Comply with legal obligations
Protect users, the public, and our platform

Roles as Controller and Processor

We act as:

Data Controller for account information, billing details, authentication data, analytics, and preferences.

Data Processor for user-generated recordings, uploaded content, safety session content, and related materials processed on behalf of the user.

Users remain responsible for ensuring that their use of the Service and any recordings or uploaded content comply with applicable laws and regulations in their jurisdiction.

Data Retention

We retain user information only for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and operational integrity.

Account Information

Account information may be retained while your account remains active and for a reasonable period afterward for:

Legal compliance
Fraud prevention
Backup and disaster recovery
Security auditing
Financial and tax recordkeeping

User Content and Safety Data

Audio recordings, video recordings, images, AI conversations, transcripts, location history, safety session data, and other user- generated content may remain stored until:

The user deletes the content,
The user deletes their account, or
The user requests deletion of their personal data where applicable by law.

Deleted Data

When a user deletes content or requests account deletion:

Data may first enter a temporary backup or recovery retention period,
Some information may persist in encrypted backups for a limited time,

Certain records may be retained longer where required by law, fraud prevention obligations, dispute resolution, billing requirements, or legitimate security purposes.

Retention Periods

Retention periods may vary depending on:

The type of data,
Legal requirements,
Operational necessity,
Security obligations,
Active investigations or disputes,
User support requirements.

After retention periods expire, data is deleted, anonymized, or securely destroyed where reasonably practical.

Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. However, no system or transmission method can be guaranteed to be 100% secure.

Third-Party Services

We may use third-party providers and infrastructure services for:

Cloud hosting
Authentication
Analytics
Payment processing
AI and voice services
Push notifications
Customer support

Infrastructure monitoring

Such providers may process information on our behalf subject to contractual or legal protections where applicable.

GDPR (EU Users)

Users located in the European Economic Area (“EEA”) may have rights under GDPR Articles 12–23, including:

Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object

Right to withdraw consent

International transfers may occur using Standard Contractual Clauses (“SCCs”), adequacy decisions, or other legally recognized safeguards.

CCPA / CPRA (California Users)

California residents may have rights to:

Know what personal information is collected
Request deletion of personal information
Request access to collected data
Request correction of inaccurate data
Limit certain uses of sensitive personal information where applicable
We do not sell personal information as defined by California law.

Requests may be submitted via:

info@signstofollow.com

International Data Transfers

Your information may be processed and stored in the United States or other countries where we or our service providers operate. We apply reasonable safeguards intended to protect transferred information in accordance with applicable laws.

Children's Privacy

The BG Service is not intended for children under 13 years of age, or any higher minimum age required by local law. We do not knowingly collect personal information from children without verifiable parental or guardian consent where required.

If we become aware that unauthorized information from a child has been collected, we will take reasonable steps to delete such information promptly.

Account Deletion and Data Requests

Users may request:

Account deletion
Access to stored personal data
Correction of inaccurate data

Deletion of eligible personal data

Requests may be submitted through the app (where available) or by contacting:

info@signstofollow.com

Certain information may be retained where legally required or reasonably necessary for security, fraud prevention, billing, dispute resolution, or compliance purposes.

Changes to this Policy

We may update this Privacy Policy from time to time. Material changes may be communicated through the BG app, official website, app store listing, or other appropriate methods.

Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.

Advertising and Analytics

BG uses third-party analytics and advertising services, including Meta Platforms, Inc. (“Meta”), to help us understand how users interact with the BG app, measure the effectiveness of our advertising campaigns, and improve our services.

For these purposes, BG may collect and share certain device and usage information, including device or advertising identifiers, app activity, and information related to app events such as registration or sign-up activity. This information may be transmitted to Meta and used for analytics, attribution, advertising measurement, and related marketing purposes.

BG uses advertising identifiers in accordance with applicable platform requirements and user privacy settings. Users may be able to limit or reset advertising identifiers through their device settings.

For more information about how Meta handles information it receives, please refer to Meta’s privacy practices.